Privacy Policy


EFFECTIVE DATE: 10/26/2026


A-1 Inc. Exterminators ("A-1," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have. It applies to our website and to information you share with us online, by phone, or by email. By using our website, you agree to this policy.


Information We Collect

We collect information you give us directly and some information that your browser sends automatically.


Information you provide:

  • Contact and service requests: your name, phone number, email address, service address, and details about your pest problem.
  • Scheduling and payments: appointment details and billing information. Our third-party payment processor handles card details. We do not store full card numbers on our website.
  • Employment applications: your name, contact details, work history, and other information you choose to include.
  • Communications: anything you send us by email, phone, or text.


Information collected automatically:

  • Your IP address, browser type, device type, and pages you visit.
  • The date and time of your visit and the site that referred you.


How We Use Your Information

We use your information to run our business and serve you. That includes:

  • Responding to questions and quote requests.
  • Scheduling, performing, and following up on pest control services.
  • Processing payments and sending invoices or receipts.
  • Reviewing job applications.
  • Sending service reminders and, if you agree, occasional offers. You can opt out at any time.
  • Improving our website and services.
  • Meeting legal and regulatory requirements, including pest control licensing rules.

We do not sell your personal information.


How We Share Your Information

We share information only when we need to. We may share it with:

  • Service providers who help us run our business, such as website hosting, scheduling, email, and payment processing companies. They may use your information only to provide services to us.
  • Financing partners. If you click "Apply for Financing," you leave our site and apply directly with a third-party lender. That lender's privacy policy governs what you submit there.
  • Legal authorities when the law requires it, or to protect our rights, property, or safety.
  • A buyer or successor if we sell or reorganize our business.


Cookies and Analytics

Our website uses cookies and similar tools to keep the site working and to understand how visitors use it. We may use services like Google Analytics, which collect information about your visit. You can block or delete cookies in your browser settings. Some parts of the site may not work correctly if you do. To opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.


Data Security and Retention

We use reasonable safeguards to protect your information. No website or transmission is 100% secure, so we cannot guarantee absolute security. We keep your information only as long as we need it to serve you, run our business, and meet legal and record-keeping requirements.


Your Choices and Rights

You can ask us to access, correct, or delete the personal information we hold about you. You can also unsubscribe from marketing emails using the link in any email, or reply STOP to any text message. Contact us using the details below and we will respond within a reasonable time. Depending on where you live, you may have additional rights under state law.


Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has sent us information, contact us and we will delete it.


Links to Other Websites

Our site may link to other websites, such as our financing partner or social media pages. We are not responsible for their privacy practices. Please review their policies before sharing information.


Changes to This Policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date at the top.


Contact Us

Questions about this policy or your information? Reach us here:


A-1 Inc. Exterminators

1704 South Park Court

Chesapeake, VA 23320

Phone: (757) 420-4800

Email: management@a1inc.com